⚡ Legal
Please read these terms carefully before using our website or placing an order.
Last updated: May 2025
Under Control by OB ("we", "us", "our") operates this website and sells UNDER CONTROL branded haircare products. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
You may use our website for lawful purposes only. You must not use our site in any way that is unlawful, harmful, or fraudulent. We reserve the right to restrict or remove access to our website at any time without notice.
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes — slight variations in colour may occur due to screen settings. Ingredients are listed on each product page and on the product packaging.
All prices are displayed in British Pounds (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. Prices at the time of your order will apply to your purchase.
By placing an order you confirm that you are legally capable of entering into a binding contract and are at least 18 years old. We accept payment by major credit and debit cards. All transactions are processed securely. We reserve the right to refuse or cancel any order at our discretion.
Delivery times and charges are outlined on our Shipping & Returns page. We are not responsible for delays caused by third-party couriers, customs, or circumstances beyond our control.
Our returns policy is detailed on our Shipping & Returns page. For hygiene reasons, we cannot accept returns on opened or used products unless they are faulty.
All content on this website — including text, images, graphics, logos, and branding — is the property of Under Control by OB and is protected by copyright law. You may not reproduce, distribute, or use any content without our express written permission.
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you in connection with any order shall not exceed the price paid for that order.
Our products are for external use only. Keep out of reach of children. Avoid contact with eyes. If irritation occurs, discontinue use and consult a doctor. Always perform a patch test before first use. We are not responsible for reactions arising from failure to follow usage instructions.
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We reserve the right to update these Terms and Conditions at any time. Continued use of our website following any changes constitutes your acceptance of the new terms. Please check this page periodically for updates.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us via our Contact page.